Child and Family Wellness (CFW) shops: A model of sustainable health care for the most vulnerable

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Publication Date: 
01 September 2007
Winifred N.Karugu
UN Millennium Development Goal: 
Eradicate extreme poverty and hunger
Promote gender equality and empower women
Reduce child mortality
Combat HIV/AIDS, malaria and other diseases

To prevent needless deaths and illnesses such as malaria and diarrhoea by sustainably improving access to essential medicines, an American lawyer and a Kenyan pharmacist founded the HealthStore Foundation, a franchiser of for-profit Child and Family Wellness (CFW) microdrugstores and clinics located in underserved rural areas and urban slums in Kenya. The Foundation operates similarly to a typical franchisor, selecting franchise owners (nurses and community health workers), providing a common brand and logistics network, offering professional development and training and enforcing compliance with rules and regulations through regular monitoring. CFW shops and clinics provide access to much needed and affordable health care, while generating enough revenue to pay their nurse-owners and staff competitive annual salaries.

Citation: Karugu, Winifred. "Child & Family Wellness Shops: A Model of Sustainable Health Care for the Most Vulnerable." GIM Case Study No. A045. New York: United Nations Development Programme, 2008